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We handle hundreds of thousands of transactions generated by thousands of IdoSell online stores every day. What we create and describe in this section is the valuable knowledge resulting from hard data, analyses and our observance of Polish and global e-commerce.

Product blog (September 2017)

Improvements in returns and complaints: a new complaint wizard in the panel, hiding orders from another store in the same panel, the ability to generate a post book

2017-09-27

We have unified adding and displaying complaints in the administration panel in accordance with the appearance of the complaint card submitted by the customer. We have retained backward compatibility with older templates versions. You can decide if you want clients registered in several of your stores to see orders, returns and complaints from all stores, or only from the ones in which they are currently logged in. You can now generate register books for returns and complaints.

Improvements in the packing and order verification module: automatic transition to the next order, presentation of store support notes and better control of people responsible for packing

2017-09-06

In the "SALES / Order packing and verification" module we have introduced the facility allowing to determine when after the verification automatic transition to the next order should occur. We have also changed logging of information in order history using the "Verified" and "Mark the order as verified" buttons for more accurate ones. In the panel and on the printouts you can now also show a note from a store support, not just a note from a customer.